EPI Earns National Accreditation for Quality Services

posted on Monday, March 31, 2025

We’re thrilled to share exciting news - Exceptional Persons, Inc. (EPI) has officially earned Quality Assurances Accreditation from CQL | The Council on Quality and Leadership, a nationally recognized organization dedicated to promoting quality in human services.

This accreditation is more than just a seal of approval, it’s a reflection of our long-standing commitment to putting people first, providing person-centered support, and continuously improving the way we serve individuals with disabilities and their families.

“We are incredibly proud of the impact EPI has had on our community over the years. Our commitment to the people we serve remains unwavering. This accreditation is a testament to the hard work and dedication of our staff, and it reinforces our mission. It's a proud moment for our entire organization and a meaningful step forward in strengthening the services we provide daily," shared Katie Slade, EPI's Executive Director.

Why This Matters
CQL’s Quality Assurances Accreditation isn’t easy to earn. It’s a rigorous, three-year process that involves everything from staff training and system reviews to focus groups and continuous consultation. At the heart of it all is a commitment to person-centered practices - the belief that those we serve should be at the center of every decision, every goal, and every solution.

By achieving this accreditation, EPI is aligning with internationally respected standards that hold us accountable to the highest quality of care and service. And most importantly, it means the people we serve are receiving support that truly honors their strengths, needs, and goals.

“Through this accreditation, EPI is showing the people they support, employees, families, and others that they genuinely care about enhancing the quality of their services,” said Mary Kay Rizzolo, President and CEO of CQL.

Who We Are
Since 1957, EPI has served as a cornerstone of support for people with disabilities in the Cedar Valley and beyond. Our mission is to connect people, create opportunities, and nurture growth. Whether it’s through supported living, employment services, family support programs, or tech-enabled solutions, we’re here to help people live meaningful, independent lives in the communities they choose.

Earning this accreditation is a natural next step in that journey - and we couldn’t have done it without the incredible individuals we serve, their families, and our dedicated team.

“The level of commitment that EPI has for quality services is truly admirable, and it’s an honor to partner with them,” shared Katherine Dunbar, Vice President of Services and Systems Excellence at CQL.

Looking Ahead
We’re proud of this milestone, but we know our work is never done. This accreditation is a foundation we’ll continue to build on, always striving to be better, listen more deeply, and grow alongside the people we serve.

Thank you for being part of our journey. Together, we’re building a community where every person is seen, heard, supported, and empowered to live the life they choose.