June 16 Deadline Approaching

posted on Monday, June 13, 2016

The Iowa Department of Human Services wants you to know June 16, 2016, is the last day for members who transitioned to the IA Health Link on April 1, 2016, to change their Managed Care Organization (MCO) for any reason. After that members may only change their MCO for reasons of 'Good Cause,' such as their provider not being in their MCO's network. 

New members whose MCO coverage began after April 1, 2016, continue to have 90 days from their choice period end date to change their MCO for any reason. This date can be found on the member's enrollment letter or by calling Iowa Medicaid Member Services.

To change the MCO you were given on April 1, 2016, call Iowa Medicaid Member Services at 1-800-338-8366 or 515-256-4606, Monday through Friday 8:00 am to 5 pm.

Other important cut off dates can be found here.